Last updated: January 2026

Ww44 Privacy Policy – LGPD Data Protection

Ww44 takes your privacy seriously. This Policy explains, in plain language and without unnecessary legal jargon, what information we collect, how we use it, who we may share it with, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD).

How ww44 Protects Your Data

Six concrete commitments that guide our privacy policy every day

Encryption on All Transmissions

All data transmitted between your device and ww44's servers — logins, registration details, financial transactions — is protected by 256-bit SSL encryption, the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank.

Full LGPD Compliance

Ww44 operates in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018). We collect only the data strictly necessary for the platform to function, process payments, and verify identity — nothing more.

Your Data Is Never Sold to Third Parties

Your personal data is never sold, rented, or shared for commercial purposes with any third party. When we share information with partners — such as payment processors — it is strictly to provide the services you signed up for.

You Control Your Own Data

As a data subject, you have the right to access, correct, port, or request the deletion of your information at any time. Simply contact the ww44 privacy team at suporte@ww44.best — your request will be answered within 15 days.

Secure and Limited Storage

Data is stored on servers with restricted access and continuous monitoring. We retain your information only for as long as necessary to fulfill the purposes described in this Policy and to meet legal obligations — such as the anti-money laundering regulations of the Banco Central do Brasil.

Transparency in the Event of an Incident

If a security incident affects your personal data, ww44 will notify you and the National Data Protection Authority (ANPD) within the timeframe required by the LGPD, with clear information about what happened and what steps were taken to protect you.

Plain-language summary: A ww44 collects only the data necessary for you to use the platform safely. We do not sell your information. You may request access, correction, or deletion of your data at any time. This Policy fully complies with the LGPD — Lei Geral de Proteção de Dados (Law No. 13.709/2018).

1. Who Is the Data Controller

For the purposes of the LGPD, the controller of personal data collected through the platform ww44 is ww44 itself, the operator of the platform available at ww44.best. The controller is the entity that decides how and why personal data is processed.

For questions, rights requests, or any matter related to this Policy, users may contact us directly at suporte@ww44.best, using the subject line "Data Privacy – LGPD". Our team will respond within the legal deadline of 15 days.

This Policy applies to all services provided by the ww44, including Sports Betting (football, Brasileirão, Libertadores, UFC, volleyball, and other sports), live casino, poker, slots, crash games, and any other feature available on the platform, now or in the future.


2. Data We Collect

A ww44 collects personal data in the following categories, depending on how you use the platform:

Category Data Collected When
Identification Full name, CPF, date of birth, government-issued ID (RG or CNH) Registration and KYC verification
Contact Email address, mobile number, residential address Registration and profile updates
Financial Pix key, bank details for TED, deposit and withdrawal history Payment operations
Platform Usage Betting history, games accessed, casino sessions, sports preferences Ongoing platform use
Technical IP address, device type, operating system, browser, session cookies Each time the platform is accessed
Communications Support interaction history, notification preferences Interactions with the support team

We do not collect unnecessary sensitive data, such as racial origin, religious beliefs, health information (except when voluntarily provided in a responsible gambling context), or political opinions. The financial data we collect is strictly limited to what is needed to process deposits and withdrawals through the available methods — Pix, boleto bancário, credit and debit cards, Mercado Pago, PicPay, and TED bank transfer.


3. How We Use Your Data

A ww44 uses the personal data collected for the following purposes:

  • Account creation and management: verify your identity, create your user profile, manage access credentials, and keep your information up to date;
  • Service provision: process sports bets, settle results, and provide access to live casino, poker, slots, and all other platform features;
  • Payment processing: process deposits and withdrawals via Pix, bank slip, credit and debit card, Mercado Pago, PicPay, and TED, in accordance with Central Bank of Brazil regulations;
  • Identity verification (KYC): meet legal identity verification and anti-money laundering obligations, as required by Brazilian law;
  • Security and fraud prevention: monitor suspicious activity, prevent unauthorized access, and detect and block fraudulent behavior on the platform;
  • Communications: send transaction confirmations, bet notifications, security updates, and — when you consent — personalized marketing communications;
  • Customer support: answer questions, resolve issues, and maintain a service history to ensure continuity of support;
  • Responsible Gambling: monitor usage patterns to identify at-risk behavior and provide control tools when needed;
  • Platform improvement: analyze aggregated, anonymized usage data to improve the experience, fix technical issues, and develop new features.

A ww44 does not use your data for any purpose not listed above without obtaining your prior and explicit consent, except when required to do so by a judicial or regulatory order.


4. Legal Basis for Processing

Under the LGPD, all processing of personal data must have a legal basis. The legal bases used by ww44 for each purpose are:

  • Contract performance (LGPD, Art. 7, V): the processing required to create and manage your account and to handle bets and payments is carried out to fulfill the contract you accept when you register on the platform;
  • Legal obligation (art. 7, II of the LGPD): identity verification (KYC), financial record retention, and reporting to authorities in cases of suspected money laundering are required by law — specifically by Brazilian Central Bank regulations and Law No. 9,613/1998;
  • Legitimate interest (art. 7, IX of the LGPD): security monitoring, fraud prevention, and platform improvement are based on ww44's legitimate interest in maintaining a safe environment for all users;
  • Consent (LGPD, Art. 7, I): the sending of marketing communications and the use of non-essential cookies depend on your explicit consent, which may be withdrawn at any time.

5. Data Sharing

A ww44 does not sell, rent, or trade your personal data. Sharing occurs only in the following situations and with the following categories of recipients:

  • Payment processors: to process deposits and withdrawals via Pix, bank slip, credit and debit card, Mercado Pago, PicPay, and TED. Only the data strictly necessary for the transaction is shared;
  • Identity verification (KYC) providers: to validate identity documents and proof of address as required by the platform's legal obligations;
  • Game providers (live casino, slots, poker): minimal technical data is shared with game developers to enable the real-time experience. No financial data or CPF is shared with these partners;
  • Technology infrastructure: hosting, cybersecurity, and technical analytics providers that act as data processors under confidentiality and data protection agreements compatible with the LGPD;
  • Legal authorities: regulatory authorities, the Federal Revenue Service, the Central Bank of Brazil, the Federal Police, or judicial authorities when required by law, court order, or financial crime investigation.

Important: All partners and suppliers of ww44 that have access to users' personal data are contractually required to handle that information with confidentiality and in compliance with the LGPD. We do not tolerate the use of our users' data outside the scope defined in our partnership agreements.


6. Cookies and Tracking Technologies

The platform ww44 uses cookies and similar technologies to ensure the platform works correctly, enhance your experience, and — where you have given consent — personalize marketing communications. The types of cookies used are:

  • Essential cookies: required for the basic operation of the platform — including login session management, betting slip functionality, and security preferences. They cannot be disabled without affecting the proper functioning of the service;
  • Performance cookies: collect anonymous, aggregated data on how you use the platform — pages visited, session duration, errors encountered — to help us identify and fix technical issues;
  • Functionality cookies: remember your preferences — such as language, preferred layout, and favorite betting markets — to personalize your experience on ww44;
  • Marketing cookies: used only with your explicit consent, these allow relevant communications to be displayed within the platform based on your usage history. You may revoke this consent at any time in your account settings.

You can manage your non-essential cookie preferences directly in your ww44 account settings or in your browser settings. Disabling essential cookies may affect the proper functioning of the platform.


7. Data Security

A ww44 implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Key measures include:

  • 256-bit SSL encryption on all data transmissions between the User's device and ww44 servers;
  • Data stored on servers with restricted access controls, continuous monitoring, and regular backup procedures;
  • Two-factor authentication (2FA) available to all users who want to add an extra layer of security to their account;
  • Passwords are stored in hashed format — meaning even the ww44 team cannot access your password in plain text;
  • Automated monitoring of suspicious activity with real-time alerts to the security team;
  • Internal minimum-access policies — ww44 employees only access the data strictly necessary to perform their role.

While ww44 takes all reasonable precautions to protect your data, no system is 100% invulnerable. Users also have responsibilities: keep your password secure, do not share it with anyone, and enable 2FA in your account settings. If you suspect your account has been compromised, contact support immediately via live chat.


8. Data Retention and Deletion

A ww44 retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations. The general retention periods are:

  • Active account data: retained for as long as the account remains active and for 5 years after closure, as required by tax legislation and anti-money laundering regulations;
  • Financial transaction records: retained for 5 years as required by the Central Bank of Brazil and the Federal Revenue Service;
  • Support and customer service data: retained for 2 years after the case is resolved, for audit and quality purposes;
  • Cookies and session data: session cookies expire when the browser is closed; all other cookies have a maximum lifespan of 12 months.

When data is no longer needed and legal retention periods have expired, the ww44 carries out secure deletion or anonymization of the information, so that the data subject can no longer be identified. You may request early deletion of your personal data — subject to exceptions under the LGPD for compliance with legal obligations — as described in the User Rights section below.


9. Your Rights as a Data Subject (LGPD)

The LGPD grants Users a set of rights regarding their personal data. The ww44 is committed to ensuring the full exercise of these rights:

Right of Access
Request a copy of all personal data ww44 holds about you, including the purpose of processing and with whom it has been shared.
Right to Correction
Request the update or correction of incomplete, inaccurate, or outdated data — such as a misspelled name, an old address, or an incorrect phone number.
Right to Deletion
Request the deletion of your personal data, subject to legal exceptions — such as the obligation to retain financial records for 5 years as required by the Banco Central.
Right to Object
Object to data processing based on legitimate interest or for marketing purposes, requesting that use for those specific purposes be stopped.
Right to Data Portability
Receive your personal data in a structured, machine-readable format to transfer it to another service provider, where technically feasible.
Withdrawal of Consent
Withdraw consent given for processing based on that legal basis — such as marketing emails — at any time, at no cost and without affecting your use of the platform.

To exercise any of these rights, send an email to suporte@ww44.best with the subject line "LGPD – [Request Type]" and clearly describe what you are requesting. ww44 will respond within 15 calendar days. We may ask you to verify your identity before processing the request, to ensure we are serving the actual data subject.

If the response from ww44 is not satisfactory, you have the right to file a complaint with the National Data Protection Authority (ANPD), as provided under the LGPD.


10. International Data Transfers

In some cases, personal data of users of the ww44 may be transferred to or accessed from servers located outside Brazil — for example, by cloud infrastructure providers or international technology partners.

When this occurs, ww44 ensures the transfer is carried out in compliance with the LGPD, through one of the following safeguards:

  • Transfer to countries or international organizations that provide a level of personal data protection adequate to that required by the LGPD, as assessed by the ANPD;
  • Use of standard contractual clauses approved by the ANPD that impose on the recipient obligations equivalent to those under the LGPD;
  • Obtaining your specific and informed consent for the transfer, when none of the other safeguards apply.

If you would like more information about the safeguards applied to specific international transfers, please contact us at suporte@ww44.best.


11. Minors

The platform ww44 is intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18.

The identity verification (KYC) process includes date-of-birth confirmation via an official document. When we identify that a user is a minor — whether at registration or at a later stage — the account is immediately closed, the data is deleted in accordance with applicable legal timeframes, and any deposited funds are returned to the original payment method.

If you become aware that a minor has created an account on ww44, please notify us immediately at suporte@ww44.best so we can act as quickly as possible.


12. Marketing Communications

A ww44 may send marketing communications by email, SMS, or push notification only when you have given your explicit consent — either during registration or later through your account settings.

These communications may include information about promotions, bonuses, new sports available for Sports Betting, casino games, special events such as the Brasileirão finals, Copa do Brasil, Libertadores, or UFC cards, and other offers that may interest you.

You may opt out of marketing communications at any time:

  • Via the unsubscribe link included in all marketing emails we send;
  • Directly in the notification settings of your ww44 account;
  • By sending an email to suporte@ww44.best with the subject line "Unsubscribe from Marketing".

Opting out of marketing does not affect the receipt of essential transactional communications — such as bet confirmations, security alerts, and withdrawal notifications. These communications are sent on the basis of service contract performance and do not require separate consent.


13. Changes to This Policy

A ww44 may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or new platform features. When that happens:

  • The "Last updated" date at the top of this page will be changed;
  • Material changes — those that significantly affect your rights or the way we handle your data — will be communicated by email to the address registered on your account at least 7 days in advance;
  • For changes that require new consent, we will ask for your explicit acceptance before they take effect.

We recommend visiting this page periodically to stay informed about how ww44 protects your data. Continued use of the platform after updates take effect constitutes acceptance of the revised terms for processing based on contract performance and legitimate interest. For consent-based processing, we will request your confirmation before applying any changes.


14. Contact & Data Protection Officer (DPO)

For any questions, requests, or complaints related to this Privacy Policy or the handling of your personal data by the ww44, you can reach us through the following channels:

  • Email: suporte@ww44.best — Subject: "Data Privacy – LGPD"
  • Live chat: available 24 hours a day on the platform, after login, for urgent matters

Under the LGPD, ww44 appoints a Data Protection Officer (DPO) responsible for acting as a communication channel between data subjects, the company, and the National Data Protection Authority (ANPD). The DPO can be reached at the same email address above, by including "Attn: DPO" in the body of the message.

We are committed to responding to all requests within 15 calendar days. For more complex requests — such as data portability or incident investigations — this deadline may be extended by an additional 15 days, provided you are notified of the extension and the reason for it.

Frequently Asked Questions about Privacy at ww44

The most common questions about how we handle your data — answered straight to the point

No. The ww44 does not sell, rent, or trade your personal data with any third-party company for commercial purposes. Data sharing occurs only with operational partners — such as payment processors for Pix, boleto, credit and debit cards, Mercado Pago, and PicPay — and only to the extent necessary for those services to function. All partners are contractually required to handle your data with confidentiality and in compliance with the LGPD.

To request deletion of your data, send an email to suporte@ww44.best with the subject line "LGPD – Data Deletion" and include your full name and the email address registered to your account. The ww44 will process your request within 15 days. Please note that financial data must be retained for 5 years as required by the Banco Central do Brasil and Receita Federal — in such cases, data is anonymized to the greatest extent possible. Data not subject to a legal retention obligation will be deleted in full.

Yes. The CPF is sensitive data and is handled with extra care by the ww44. It is stored on restricted-access servers and protected by encryption. Your CPF is used solely to verify your identity, ensure account uniqueness (one account per CPF), and fulfill legal identification requirements. No ww44 employee without a direct operational need has access to your CPF. The data is never shared with third parties beyond what is strictly necessary for identity verification (KYC).

You can unsubscribe from marketing emails from ww44 in three ways: by clicking the "Unsubscribe" or "Opt Out" link in the footer of any marketing email you receive; by going to your account settings on the platform and turning off marketing notifications; or by emailing suporte@ww44.best with the subject line "Cancel Marketing". Opt-out requests are processed within 5 business days. You will continue to receive essential transactional emails — such as bet confirmations, withdrawal alerts, and security notices — as these are not marketing communications and are part of the service itself.

After account closure, the ww44 retains your data for the period required by law — primarily financial records for 5 years in accordance with Brazilian Central Bank regulations. After that period, data is securely deleted or anonymized. During the post-closure retention period, your data is not used for any commercial purpose — only to meet legal obligations and respond to any disputes or investigations. If you would like to know exactly which data is being retained after your account is closed, you may request this at suporte@ww44.best.

Your Data Protected, Your Bets Placed with Peace of Mind

Create your ww44 account knowing that your personal data is handled securely and in full compliance with the LGPD. Deposit from R$ 20.00 via Pix and bet on the Brasileirão, UFC, Libertadores, and much more.

Bet Responsibly

Sports Betting and casino games are forms of entertainment — not guaranteed sources of income. Never bet amounts that put your finances or your family's finances at risk. The ww44 provides control tools such as deposit limits, session timers, and voluntary self-exclusion. If you feel that gambling is negatively affecting your life, call CVV at 188 (free, available 24 hours). More information at Responsible Gambling. Platform intended exclusively for users aged 18 and over.

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